Your privacy is important to us. This privacy policy describes how DactaTrace Swiss (the "App") collects, uses, and shares your personal information when you use the App.
We collect the following types of information:
Personal Information: When you sign up or log in (e.g., via email/password or Google Sign-In), we collect your email address and, if provided, your name or display name. This is required for authentication and account management.
Device Information: We collect general device information such as network information (IP address). This information is used to improve the App's functionality and troubleshoot any issues. Note that IP addresses may be considered personal data under certain privacy laws.
Usage Data: We may collect data about your usage of the App, such as features used, frequency of use, and crash reports. This information is used to understand how users interact with the App and improve the overall user experience.
We use the information we collect to:
Operate and improve the App (legal basis: legitimate interest).
Provide customer support (legal basis: contract performance).
Analyze how the App is used (legal basis: legitimate interest).
Personalize your experience (legal basis: consent, where applicable).
Sell or rent your information to third-parties.
Use your information for any purpose unrelated to the App's operation.
We may share your information with third-party service providers (e.g., Google Firebase for authentication and storage) to operate the App. These providers are bound by contracts to protect your data and only process it on our behalf. We do not share data for marketing or unrelated purposes. For international transfers (e.g., to US-based servers), we use safeguards like Standard Contractual Clauses to ensure GDPR compliance.
We retain your personal information (e.g., email and name) as long as your account is active or as needed to provide services. Usage and device data is kept for up to 26 months for analytics. Upon account deletion, we remove your data within 30 days, except where required by law.
We take reasonable steps to secure your information from unauthorized access, disclosure, alteration, or destruction, including encryption where appropriate.
We are committed to complying with the GDPR's requirements regarding the collection, use, and protection of personal data.
Under the GDPR, EU users have certain rights regarding their personal data, including:
Right to access: Users have the right to request access to their personal data and to obtain information about how it is processed.
Right to rectification: Users have the right to request the correction of inaccurate or incomplete personal data.
Right to erasure: Users have the right to request the deletion of their account and associated personal data (e.g., email and name) by sending a request to info@dactatrace.swiss. Note that partial data deletion without full account removal is not currently supported.
Right to restrict processing: Users have the right to request the restriction of processing of their personal data under certain circumstances.
Right to data portability: Users have the right to receive their personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to object: Users have the right to object to the processing of their personal data under certain circumstances.
If you have any questions or concerns about our handling of personal data or about your rights under the GDPR, you can contact info@dactatrace.swiss.
Our App is not directed to children under 13 (or 16 in some jurisdictions), and we do not knowingly collect personal data from them.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on the Website and, where required, via in-app notices.
If you have any questions about this privacy policy, please contact us at info@dactatrace.swiss.